Support and Assistance from Eurocopter
© Bernd Erdmann
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During the NATO summit in Strasbourg/Baden-Baden in early April, almost 70 helicopters from French and German law enforcement agencies were mobilized from March 26 to April 5 to provide aerial support to units on the ground, and to perform detection and prevention duties. Throughout this period, Eurocopter provided support and assistance to the different types of helicopters operated, and technical sales representatives were sent to the airfields in Lahr, Offenburg and Strasbourg to resolve any issues. The Donauwörth, Kassel and Motorflug maintenance centers were also put on alert, ready to step in and lend a hand if required. Assisted by strategic suppliers, teams from the Customer Service Center, the Logistics Centers (in particular Fiege) and the Maintenance, Repair & Overhaul department set aside inventories and did everything necessary to ensure that any parts were delivered to where they were needed within a maximum of four hours—day and night.