During the NATO summit in Strasbourg/Baden-Baden in early April, almost 70
helicopters from French and German law enforcement agencies were mobilized
from March 26 to April 5 to provide aerial support to units on the ground, and to
perform detection and prevention duties. Throughout this period, Eurocopter
provided support and assistance to the different types of helicopters operated,
and technical sales representatives were sent to the airfields in Lahr, Offenburg
and Strasbourg to resolve any issues. The Donauwörth, Kassel and Motorflug
maintenance centers were also put on alert, ready to step in and lend a hand
if required. Assisted by strategic suppliers, teams from the Customer Service
Center, the Logistics Centers (in particular Fiege) and the Maintenance, Repair &
Overhaul department set aside
inventories and did everything
necessary to ensure that any
parts were delivered to where
they were needed within a
maximum of four hours—day
and night. |