Customers responded warmly to the first version of T.I.P.I., and new functionalities should only increase the popularity of the Internet server.

T.I.P.I. (Technical Information Publication on Internet) is a technical documentation distribution service on the Internet for commercial aircraft, which contains approximately ten families of documents (Service Bulletins, Service Letters, etc.).
Subscribers are notified by email each time a new document is placed on line (see inset).

“Our aeronautical environment is constantly changing,” said Georges Devilliers, the head of the product support teams. “Helicopter operations and maintenance require fast, precise, and effective information, and T.I.P.I. meets this need perfectly.”
The service, which was launched at the end of 2004, originally only provided documents that were recently issued.
But documents from 2003 and 2004 were quickly placed on line as well. And now in the beginning of 2007, the archives available on the server date back to January 2002 for the entire commercial range.

“This is as far back as we can go,” explained Mr. Devilliers, “because the document formats prior to 2002 are not compatible.”
New functions are to be introduced in 2007, such as the creation of a reference system and the use of a more powerful search engine that can query by document type, aircraft family, ATA 100 group and language.

“We are also going to add the MMEL (1) and the reference system for Service Bulletins to the list. Another big innovation that will directly affect helicopter pilots who subscribe to T.I.P.I.: they can receive alerts when documents appear that are of specific interest to them.”
Automated document input and the creation of gateways linking commercial aircraft databases and T.I.P.I. are other innovations to be introduced at the start of the year.
“One of the great strengths of T.I.P.I. is that it is easy to use,” sums up Mr. Devilliers.
“And our job is to improve T.I.P.I. without making it unnecessarily complicated.”