• Mission

Main description

When Experience
Meets Excellence

The AS365 N3+ belongs to the Dauphin family, which is well known for its unique design.
This medium helicopter has proven its ability to perform any kind of mission, anywhere in the world. It even excels in the most severe climatic conditions, such as high altitudes or hot temperatures. The standard AS365 N3+ is fitted with the unique Eurocopter 4-axis autopilot to ease crew workload and help simplify the most demanding missions, including Search and Rescue (SAR).

At Eurocopter, supporting your helicopter operations with the highest level of excellence is our priority. We are dedicated to meeting our customers’ needs, whether it be maximizing flight revenues, ensuring public safety or saving lives. In order to provide customized services, we offer:

• A worldwide service network of 27 subsidiaries and participations, more than 100 distributors, representatives, training centres, repair and overhaul facilities and maintenance centres around the globe, as well as logistic hubs in France, Hong Kong and the USA.
• Customer Service Centres in Europe, Asia and the USA offering around-the-clock customer assistance, 7 days a week, 365 days a year to keep you in the skies.
• A wide array of service solutions to meet all your needs, in terms of technical support, component repair and overhaul, spare parts support, technical publications and training –
  at Eurocopter facilities worldwide or at your facilities.

Support: a comprehensive package

From the moment you purchase your aircraft, Eurocopter offers:

• Customer Service Centre
• Initial Parts Provisioning
• Warranty
• Technical support
• On-site technical assistance
• Technical publications
• Type rating for pilots and technicians.

To optimize spares provisioning, Eurocopter provides:

• A single interface for the management of both new and second hand parts orders
• An Advanced Planning System to perform fine-tuned forecasting
• A Worldwide Distribution Network.

Services: a range of tailor-made solutions

We also provide the following services solutions:

Field Service

Our field technicians are equipped with the latest diagnosis technology, are trained and qualified according to the most demanding qualification regulations.

Repair & Overhaul Services

A large Repair & Overhaul capability is at your disposal in our certified workshops. Services, such as guaranteed Turn Around Times, support your maintenance planning.

Logistics Services

• Consulting services such as “Collaborative Supply Chain” solution
• Reactive transportation service for worldwide delivery
• Standard Exchange for the replacement of your repairable parts.

For AS365 N3+ operators, specific services to match your operational requirements are available: Our By-the-Hour programs will enable you to increase your aircraft availability and closely monitor your budget while saving inventory costs.

Cost effective Training is available

• Advanced training tools to Full Flight Simulators
• Mission-oriented training programs based on specific operations.