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Logistics and material management

The right part at the right time in the right place

Our various stock locations include France, Germany and platforms at the Roissy Airport (Paris), Hong Kong, and Dallas. Subsidiaries and distributors are also a part of the Eurocopter spare part delivery network

Customer Service Centers 
In case of an aircraft on ground (AOG), Eurocopter Customer Service Centers provide order and logistics support 24 hours a day, 7 days a week, 365 days a year 

Toll free*: + 800 55 55 97 97
Other countries: + 33 (0)4 42 85 97 97
Fax: + 33 (0)4 42 85 99 96
e-mail: customer.assistance@eurocopter.com 

* Free phone call for the following countries:
Argentina, Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong-Kong, Hungary, Ireland, Israel, Italy, Japan, Korea, Luxembourg, New Zealand, Norway, People’s Republic of China, Portugal, Spain, Sweden, Switzerland, The Netherlands, United Kingdom, United States. 

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Eurocopter, Thinking without limits